Privacy Policy

WHAT PERSONAL DATA IS COLLECTED

 

Personal data means any information about an individual from which that person can be identified. The personal information we may collect and store about you includes, but is not limited to, the following information:

• Title

• Name and surname

• Date of birth

• Gender

• Email address

• Contact phone number(s)

• Billing and delivery address  

• Bank account and payment card details

• Transaction data including purchase information and payment details

• Technical data including IP address, log-in data and computer/device settings  

 website usage data  

Information you provide in your reviews of us, or survey responses

• Information from cookies, including information on the devices you may use to make a purchase.

 

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, plug-ins and applications. By clicking on those links or enabling those connections you may allow third parties to collect or share data about you. Please note that we do not control these third-party websites and are not responsible for their privacy statements.

Analytics

We collect data in order to  to ensure that Mel Mellis is able to continue to improve its standards and services. 

This website is not intended for children and we do not knowingly collect data relating to children. If you are under the age of 16, you must inform a parent or guardian before using any of our online services, including but not limited to registering with Mel Mellis , subscribing to our newsletter, or placing an order with us.

How do we use this information, and what is the legal basis for this use?

We process your personal data for the following purposes:

    a) processing your order, registration for the Services, or entry to a competition;

    b) providing the Services, to communicate with you about them or your account with us;

    c) communicating with you and providing our customer services;

    d) verifying your identity; and sending you information about changes to our terms or policies.

    c)we will use your personal data to provide products and Services you have requested, and respond to any comments or complaints you may send us;

    d) to prevent, investigate and/or report fraud, misrepresentation, security incidents or crime, in accordance with applicable law;

How long will you retain my data?

Where we process personal data for marketing purposes or with your consent, we process the data until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a record of the fact that you have asked us not to send you direct marketing or to process your data indefinitely so that we can respect your request in future.

What rights you have over your data

If you have an account on this site you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Children’s Privacy

Our Services do not target and are not intended to attract children under the age of 18. We do not knowingly solicit personal data from children under the age of 18 or send them requests for personal information.

 

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